Privacy Policy
This policy explains how Demo Yacht collects, uses and protects personal data when you visit this website, plan a charter with us or book a yacht. It applies together with our privacy notice under Turkish Law No. 6698 (KVKK) and our cookie policy.
Who we are
Demo Yacht, Bodrum Marina, Bodrum / Muğla, Türkiye, is the data controller for the data described here. You can reach us at demo@b2btravel.pro or through our contact page.
What we collect
- Booking details: the lead guest’s name, e-mail address and phone number, the dates, base and yacht you choose, the number of guests and any extras.
- Crew list and licences: names, nationalities and passport or ID numbers of everyone aboard, and for a bareboat charter the skipper’s licence and radio certificate details, which port authorities require.
- Payment information: the amount, currency and result of your payment. Card numbers go directly to our payment provider; we never see or store them.
- Messages: what you write to us by e-mail, phone, WhatsApp or the contact form.
- Technical data: your language and currency choice, device and browser type, and, only with your consent, how you use the site.
Why we use it
- To take, confirm and manage your booking and to send you your voucher and updates (performance of a contract).
- To prepare the transit log and crew list, issue invoices and keep accounting records (legal obligations).
- To answer your questions, prevent fraud and keep the site secure (legitimate interests).
- To send our newsletter and to measure how the site is used, only if you agree (consent, which you can withdraw at any time).
Who we share it with
Only what each party needs: the yacht operator and base team who deliver your charter, our payment provider, our IT and e-mail service providers acting on our instructions, and port, customs or other authorities when the law requires it. We do not sell personal data.
International transfers
Some of our service providers may process data outside Türkiye. When they do, we rely on the safeguards the law requires, such as standard contractual clauses or your explicit consent where KVKK asks for it.
How long we keep it
Booking and accounting records are kept for as long as Turkish commercial and tax law requires (generally ten years). Messages and enquiries that did not lead to a booking are deleted after two years. Newsletter data is kept until you unsubscribe.
How we protect it
The site runs over encrypted connections, access to booking data is limited to the staff who need it, and our providers are bound by confidentiality and security obligations.
Your rights
You may ask to see the data we hold about you, have it corrected or deleted, restrict or object to its use, and receive a copy in a portable format. Guests in the European Union and the United Kingdom have the same rights under the GDPR. Write to us at demo@b2btravel.pro; we answer within 30 days. You may also complain to the Turkish Personal Data Protection Authority or to the data protection authority where you live.
Children
Bookings are made by adults. We hold data about children only as part of the crew list their parent or guardian provides.
Changes
We will update this policy when our practices change and show the date of the latest version on this page.